Wholesale Terms

We Would Love To Partner With You... 

Here's How It Works!

We're so happy that you would like to have Ümlaut Brooklyn in your shop.  You can shop here on our wholesale portal as long as you have a valid tax id# - you must have that to check out.

Questions? We're always here to help. You can email us at umlautbrooklyn@gmail.com and we'll either get it sorted ourselves or connect you with a local rep if we have one for your area. 

 

TERMS

All Retailers must agree to the terms and policies below. We reserve the right to stop selling our products to stores who do not comply. 

ORDERING AND PAYMENT

Orders can be made through email: umlautbrooklyn@gmail.com, through our wholesale site or through your local sales rep. 

Payment can be made by credit card or Paypal (only on our wholesale site). Full payment is required before the order is shipped. Net terms can be offered on approval. We ship within the US by USPS, shipping rates will be applied to your order before a final invoice is created. Retailers are responsible for all shipping charges and may use their own shipping services by providing Ümlaut Brooklyn with the corresponding account numbers. 


CANCELLATIONS, RETURNS & EXCHANGES

ALL CANCELLATIONS MUST BE MADE WITHIN 24 HOURS OF PLACING YOUR ORDER.

Returns are not accepted unless items are damaged and MUST BE REPORTED WITHIN 2 DAYS OF RECEIPT OF GOODS. The customer is responsible for all return shipping fees. 

REGARDING INTERNATIONAL ORDERS: If an order is declined by customer at customs, the buyer is still responsible for the shipping. 

SHIPPING

Buyer is responsible for all shipping costs. All domestic orders are shipped via USPS. If you have any special shipping requests regarding shipping terms or time or have a UPS/Fedex account please let us know as soon as possible. 

ONLINE SALES

If you would like to sell any Ümlaut Brooklyn products via an online store, you must be granted written permission to sell online and all products must be identified as Ümlaut Brooklyn products. We reserve the right to stop selling to any retailer who does not abide by this agreement.